Please refer to the full terms and conditions regarding refunds:
Refunds will only be granted for faulty goods or items that have not been delivered
Refunds will be processed by the original payment method. If you paid on card, it can take up to 7 days to appear back in your account. For a bank transfer refund may take up to 30 days.
For any refund requests or queries on the above, please contact our customer services team at email@example.com
Full consumer refunds policy coming soon.